.. and how do you install it again?

Browser address barIf you can not view websites properly (eg items are missing or they overlap each other) then, with most browsers, it is fairly easy to uninstall  and then reinstall the browser. Just go to “Programs and Features” in the Control Panel, click on the relevant program and then on the “Uninstall” button above the list of programs. You can then download the browser again and reinstall it, just as you would with most programs.

This will work if it is Chrome, Firefox, or Opera that you are having problems with, but you can’t do this with Internet Explorer because it’s not a normal “standalone” program and does not appear in the list of programs in “Programs and Features”. Rather, it is an integral part of Windows. Nevertheless, you can uninstall and reinstall at least a part of it and this may solve problems you are having with it. You just need to follow a different procedure to carry this out.

Internet Explorer 11 logoBefore explaining how to do this, I would say, though, that any problems you are having in displaying websites using IE (as we techies call it), could be down to the specific website’s communication with IE, instead of with IE per se. Internet Explorer is now old technology and some website owners do not test their sites for compatibility with it. I have even come across some websites that prevent you from viewing the site if you are using Internet Explorer. So, I would definitely recommend trying to view the website with a different browser first, to see if this gets you where you want to be, rather than insisting on trying to get it working in IE. There is no reason why you can’t have several different browsers loaded on the same computer. They won’t get in each other’s way, they take up little space, and a second browser can often solve your problem when a website doesn’t display properly in your normal browser.

Windows 10 logoIf, however, you like IE and you are having problems with many websites (suggesting that it’s your installation of IE that is broken) and if you really do want to continue using it, then the following procedure might help. Note that, almost by definition, the procedures below will put IE back to its default state, so you will lose any add-ons and changes to the initial configuration (such as your home page and search engne).

To uninstall Internet Explorer under Windows 10:

  • Click on the “Start” button and then on the “Settings” cogwheel.
  • Click on “Apps”
  • Click on “Manage optional features”
  • Scroll down to “Internet Explorer 11”
  • Tap on it and then on “Uninstall”
  • Reboot the machine (or switch it off and back on again)

To reinstall Internet Explorer under Windows 10:

  • Click on the “Start” button and then on the “Settings” cogwheel.
  • Click on “Apps”
  • Click on “Manage optional features”
  • Click on “Add a Feature”
  • Scroll down to “Internet Explorer 11”
  • Tap on it and then on “Install”
  • Tap on the leftward arrow at the top of the screen and then wait until the progress bar indicates that the reinstallation has finished
  • Reboot the machine (or switch it off and back on again)

That’s it! You are now a techie!

PS – The World Wide Web is 30 years Old.

Sir Tim Berners-Lee

Sir Tim Berners-Lee

Click this link to read what Sir Tim Berners-Lee makes of its progress

It is sometimes a good idea to uninstall software that you don’t use.

Why?

It may be using valuable resources on your computer that can affect performance. On the other hand, it may be annoying you because you don’t like it, or it ate your doctoral thesis, or was installed without permission by a 13 year old and now keeps insisting on checking for updates.

What does it mean to uninstall a program?

When you put a new program on your computer it is not just a case of copying the program files to a place where you can find them. The operating system (Windows) needs to put the files in a logical place, take note of where they are, make the program accessible, record information about the program so that it knows what to do with it each time you run it, and so forth. All of this is taken care of by the process of “installing” the program.
This means that if you subsequently wish to remove a program you need to set in motion a process that will “back-track” or “unpick” all of these steps. This includes, but is by no means limited to, deleting the files that were copied onto your computer when you installed the program. Note, by the way, that I refer to “files” in the plural: a single “program” is almost always composed of many individual files. This process of removing the files, settings, and other traces that make up a program is called “uninstalling”.

What you must not do

You must not just look on your computer for any files with the name of the program you want to remove and delete it/them. This would almost certainly leave you in a worse position than you were in before. There could be many situations in which Windows goes looking for a program file you have deleted and won’t know what to do when it can’t find it. At best you will see an error message and at worst your whole system will freeze. And what makes this worse is that you may also have broken the normal method for removing that program properly.
Another thing that it is tempting to do is to delete the icon on the desktop that launches the program. By all means do this if you just wish to reclaim some space on your desktop, but be aware that deleting a shortcut does not in any way delete or uninstall the program to which it is connected. Deleting a shortcut does just that – the program itself is left intact and the shortcut could be re-created at any time.

Correctly Removing (Uninstalling) Programs

The term usually used for removing a computer programs is “uninstalling”. Without hesitation, I would recommend that the first – and probably only – method you use is the Windows uninstall routine. This varies slightly depending on the version of Windows you are using.

Windows XP

Windows XP Control Panel and Run buttons

Windows XP Control Panel and Run buttons

  1. Click on the “Start” button and launch “Add or Remove Programs” by either of the two following methods:
  • Click on the “Run” option.
  • Type appwiz.cpl into the box and press the Enter key.

or

  • Click on the “Control Panel” option.
  • Double-click on “Add or Remove Programs”.
  1. Find the program you wish to remove by searching through the alphabetical list.
  2. Click on the program name.
  3. Click on the “Remove” button or “Change/Remove” button that will appear to the right of the selected program name.
  4. Follow the prompts.

Windows Vista

  1. Click on the “Start” button and launch “Add or Remove Programs” by either of the two following methods:
  • Type appwiz.cpl into the “search” box and press the “Enter” key.

or

  • Click on the “Control Panel” option.
  • Click on “Classic View” (at the top lefthand side of the screen).
  • Double-click on “Programs and Features”.
  1. Find the program you wish to remove by searching through the alphabetical list.
  2. Click on the program name.
  3. Click on the “Uninstall” button that is above the list of program names.
  4. Follow the prompts.

Windows 7

Windows 7 Start Button and Search box

Windows 7 Start Button and Search box

  1. Click on the “Start” button and launch “Add or Remove Programs” by either of the two following methods:
  • Type appwiz.cpl into the “search” box and press the “Enter” key.

or

  • Click on the “Control Panel” option.
  • Click on the triangle next to “View by” (at the top righthand side of the screen) and select either “Small icons” or “Large icons”.
  • Double-click on “Programs and Features”.
  1. Find the program you wish to remove by searching through the alphabetical list.
  2. Click on the program name.
  3. Click on the “Uninstall” button that is above the list of program names.
  4. Follow the prompts.

What if it doesn’t work?

Sometimes a program will not appear on the list, or clicking on the button to remove it will result in an error message indicating that the program can not be uninstalled. In that case, the next thing to try is to locate the “unwise” file in the program folder in which the program resides. This is getting slightly more hazardous as you need to be sure you are in the right folder (so that the right program will be uninstalled) and it is also possible that the uninstallation process will remove one or more files that are shared with other programs.

If there is no “unwise” file associated with the program, then the next step would be to install and run a utility such as Revo Uninstaller. To be honest, though, unless the program that you are trying to remove is definitely causing problems to the rest of the system, it may be better to leave it installed than to try these last two methods – unless you want to take the risk of learning more about computers (the hard way) than you had bargained for.

© 2011-2019 David Leonard
Computer Support in London
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