Padlock with key

Following on from last week’s blog, how do you go about saving usernames and passwords for websites, and how do you go about seeing what has been saved in your browser?

All of the following instructions are for the latest version of the browser (as at 29/10/2015) when viewed on a Windows 10 PC. The exception is, of course, the Safari instructions. All instructions are for desktop/laptop machines.

Firefox-logoFirefox v41.0.2

  • Click on the Menu button at the top right of the Firefox window (three horizontal lines representing, I suppose, a menu)
  • Click on the cog wheel (with “Options” written underneath)
  • Click on the padlock (representing Security) on the left sidebar
  • From here, you can tick or untick the box next to “Remember passwords for sites” and you can see the passwords you have saved by clicking on “Saved Passwords” and then clicking on “Show Passwords”

Note that, in Firefox, you can set a master password that grants/denies access to the saved passwords, but if you do set one Firefox asks you to enter it every time you open the browser – a bit of a pain.

Chrome-LogoChrome v46.0.2490.71

  • Click on the Menu button at the top right of the Chrome window (three horizontal lines representing, I suppose, a menu)
  • Click on the “Settings” option
  • Scroll down to “advanced settings” and click on it
  • Scroll down to the section entitled “Passwords and forms”
  • Click in the box next to “Offer to save your web passwords”
  • To see your passwords, click on “Manage passwords”. Initially the passwords are represented by bullet points. Click on a password entry and then click the “show” button to see the password. You then need to enter the Windows password for the user that is logged in. This is the password for the Microsoft account of the logged-in user. I have no idea how Google Chrome is able to read your Microsoft password and I don’t know what happens if you are on a version of Windows that didn’t require a password for the user. Certainly, Windows 10 would not let me create another Windows user without supplying both an email address for that person and a password with which to log on.

IE9 - Internet Explorer 9 - logoInternet Explorer v11.0

  • To save passwords, just click on “Yes” when Internet Explorer offers to store a password that you have just typed in
  • To view saved passwords, carry out the following instructions:
    • Go to the windows Control Panel
    • Click to open the Credential Manager
    • Click on “Web Credentials”
    • Click on the entry that is of interest and then click on “show”
    • You will then need to enter the password of the currently logged-on Windows user.

Note: the above instructions for all three browsers are for Windows 10. I haven’t had time to check on previous versions of Windows.

Safari-logoSafari (on a Mac) v9.0.1

  • Click on the “Safari” menu option
  • Click on “Preferences”
  • Click on the “Passwords” tab
  • To see a password, click the box next to “show passwords for selected websites” and select the required site by clicking on its entry. You will need to enter the administrator’s password for the logged-in user.

Has something hijacked your home page?

It is quite common for both malicious and benign software to decide (rather arrogantly) that it’s going to replace your browser home page with something else and that it’s not going to ask your permission or even tell you about it. This blog explains how to put it back again.

To begin with, what is your browser home page? It is nothing more than a specific page on a specific website that your browser opens when you first start the browser running or when you click on the browser home button (usually an icon of a house). Also, it may or may not be the same page as is opened when you open a new tab in a browser window (so that you have more than one web page open at once in the same browser window).

There’s room for a bit of confusion here as the term “home page” is also used to mean the “main page” or “beginning page” of any website. As such, a website’s home page is usually (but by no means always) the first page of that website that a visitor will land on. So, it’s quite likely that your browser’s home page (the first page it opens) is also the home page of the website it opens.

All browsers (Firefox, Chrome, Internet Explorer, Safari etc) give you the option of deciding for yourself what your home page should be. In practice, I would guess that about two thirds of all the home pages I see on my computer support clients’ browsers are set to the Google Search page ( A fair proportion of the rest are set to the BBC home page at Personally, I wouldn’t recommend the latter as the BBC’s web pages are technically complicated, with loads of images and links to flashplayer etc, so the page may load quite slowly. Fine if that’s where you want to go, but a bit inefficient if the only reason for using that page as your home page is that you’ve got to start somewhere.

If you wish to change your browser’s home page, it’s a good idea to open the browser and navigate to the page you want to make your home page before following the instructions below. This is because you often get the opportunity to choose your “current page” or “current pages” (the web page(s) you are currently looking at) as your home page(s). That way, you can see you’ve got it right before choosing the page(s). Be careful, though: if you currently have six tabs open then all of the six open pages will become home pages, opened whenever you start your browser!

Firefox – see Figures 1a and 1b

  • Click on the menu button
  • Click on “Options”
  • Click on “General” on the sidebar list
  • Enter the webpage address or select “current”
  • Close the current tab (called “Options”) or close the browser and re-open it

Firefox Options 1

Figure 1a) Firefox Options

Firefox Options 2

Figure 1b) Firefox Options

Chrome – see Figures 2a and 2b

  • Click on the menu button
  • Click on the “settings” option
  • Under the “On Startup” heading, select “Open a specific page or set of pages”
  • Click on “Select Pages” and either select “current pages” or type in the website address (also known as the URL)
  • Close the current tab (called “Settings”) or close the browser and re-open it

Chrome Settings 1

Figure 2a) Chrome Settings

Chrome Settings 2

Figure 2b) Chrome Settings

Internet Explorer – see Figures 3a and 3b

  • Click on the “Tools” icon of a cogwheel
  • Click on “Internet Options”
  • Click on the “General” tab
  • Enter the web address(es) or click on “Use current”
  • Click on the “OK” button

Internet Explorer Tools 2

Figure 3a) Internet Explorer Settings

Internet Explorer Tools 2

Figure 3b) Internet Explorer Settings

Safari (on a Mac) – see Figures 4a and 4b

  • Click on the “Safari” menu option at the top of the screen
  • Click on “Preferences”
  • Click on the “General” tab
  • Enter the web address(es) or click on “Set to Current Page”
  • Close the “Preferences” page

Safari Settings 1

Figure 4a) Safari Settings

Safari Settings 2

Figure 4b) Safari Settings

If you are unable to change your Home Page, or if it insists on going back to a page that you have not chosen, then I’m afraid it is likely that you have malware on your computer and more drastic measures are indicated.

Do animated gifs drive you potty?

Google Search - a doodle

The animated version of this gif prompted this blog post

I think it’s been a while since I adopted full-blown “grumpy old man” mode in these blogs, but I’m going for it this week because I’ve just encountered umpteen instances of one of the internet’s most annoying features – animated gifs. Thank you, Google (not). The trite, childish static images on the Google Search page are bad enough without assaulting our eyes and brains with animated gifs. The thing I find most confusing is that Google is widely reckoned to have succeeded over other search engines for the very reason that their search page is clean, uncluttered, and easy to use. Why undermine this with trivia unsuitable for anyone over seven years of age?

What is an animated gif? It’s a series of still images that vary slightly from each other and that can be shown in rapid succession, thereby giving the appearance of animation. All these separate images are contained in one single file called an animated gif. Typically, they are quite small files, so there’s not much “overhead” in displaying them on web pages. The animation that they show is usually of only a second or so’s duration before it repeats and repeats and …

In case you feel like me about animated gifs, you may wish to know how they can be stopped. Actually, there are two main things you can do about them. One is to stop them in their tracks so that they become slightly less annoying as static images and the other is to hide them entirely.

On my main machine I hide them entirely on when using my default browser (Firefox), but today I’ve been forcing myself to use my MacBook Pro, so I keep coming across today’s animated gif on Google Search in both Safari and Firefox on the Mac.

That might give you a hint as to how to stop them. Yes, it’s all down to your internet browser. Microsoft’s Internet Explorer actually has a built-in option that you can select to stop such animations. With other browsers you can install “add-ons” to “de-animate” gifs.

Here are example add-ons for the most important browsers:

Internet Explorer 11 - stopping animated gifs

With Internet Explorer 11, simply untick the circled box to stop the animation in animated gifs

Internet Explorer 11 – no add-on needed. Go to “Settings” (the cog wheel at top right), left-click on “Internet Options”, click on the “Advanced” tab, scroll down and untick “Play animations in webpages”. Note that you may have to re-boot for this to take effect.

Firefox – with Firefox loaded, go to this site for the Toggle Animated Gifs add-on and click on “add to Firefox”.

Chrome – with Chrome loaded, go to this site for the Gif Blocker add-on and click on “add to Chrome”. I tried several gif blockers for Chrome before I found this one. None of the others I tried worked. Note that this one doesn’t result in a static gif being displayed. Instead, it removes the gif altogether and lets you know what’s missing by placing the letters”gif” in the middle of a grey box.

Safari – with Safari loaded, go to this site for the Deanimator and clickdownload.

If you need a sample webpage that includes an animated gif, this dancing banana is as good (or bad) as any.

And how do you completely remove both static and animated gifs on the page?

Google Search Without Doodles

This is how I like Google Search to look

I do it with the add-on called AdBlock Plus. I’ve blogged about AdBlock Plus before.

To use AdBlock Plus to remove an image that isn’t recognised as an ad (in the following example the gifs and animated gifs on the Google search page), first install it and then go to the add-ons in your chosen browser (in my case, Firefox) and then:

  • Click on the Options button on Ad Block Plus
  • Click on Filter preferences
  • Click “Custom filters” tab
  • Add a filter group called “Ad Blocking Rules”
  • Add the following line as the rule and then ensure that “enabled” is ticked:
  • Close the “Add On manager” tab.

There you go, making cyberspace a bit more friendly for grumpy old men and women.

What is the difference between “saving” and “running” files downloaded from the internet?

Download Button - 1Actually, probably not much in most circumstances. When you “run” a file from a website, it is downloaded to your own computer and placed in a temporary folder. You probably can’t easily see where that temporary folder is and you probably won’t care as the assumption is that you will “run” the file just once and then won’t need it again. The file that has been placed in the temporary folder will probably be deleted some time in the future (especially if you run a Windows disc cleanup utility or a third party utility such as CCleaner). So, when you take the option to “run” the file, it is downloaded to a temporary location and then run from there.

If you choose to “save” the file then it is saved onto your hard drive in the location that is stipulated in your browser for the storing of downloaded files. You may then need to navigate to that location to double-click on the file in order to run it. This can be made easier by your browser offering a button which opens up a list of recently downloaded files and/or the contents of the download location.

So, a downloaded file is placed in a “normal” folder on your hard drive. It is not going to be deleted by running utilities that clean up temporary files.

Download Button - 4In lots of cases it really doesn’t matter whether you chose to “run” or “save”. If you “save” then you do have the extra steps of opening the file location and double-clicking on the file. This disadvantage is weighed against the advantage of knowing where the file is and knowing you can easily open it again, copy it, move it, etc.

Whether you tend to “run” or “save” downloaded items, it is a good idea to know where downloaded files are saved. The default folder for Downloads depends on the operating system rather than the browser. This means that if you don’t change the Download folder then all browsers will save downloaded files into the following folders:

  • Windows XP – \Documents and Settings\username\My Documents\Downloads
  • Windows Vista/ Windows 7/ Windows 8 – \Users\username\Downloads
  • Mac – /Users/username/Downloads

.. where “username” is the name of the logged-on user.

You can change the default location if you wish (for instance, your hard drive may be partitioned into drives c: and d: and you may wish your downloads to be placed in drive d: rather than c:).

Changing the place where your downloads are stored is achieved as follows in the different browsers:


  • Click on the “open menu” button (top right)
  • Click on “Options”
  • Click on the “General” tab
  • Change the Downloads location as shown
  • Close open dialog boxes

Internet Explorer 11

  • Click on the “Settings” button (top right)
  • Left-click on “View Downloads”
  • Left-click on “Options” in the bottom lefthand corner of the window
  • Change the Downloads location as desired
  • Close open dialog boxes

Google Chrome

  • Click on the Menu button (top right)
  • Left-click on “Settings” option
  • Scroll down and click on “Show advanced settings”
  • Scroll down to “Downloads” section and change as necessary
  • Close “Settings” window


  • Click on the “Safari” command at the top left of the screen
  • Left-click on “Preferences”
  • Click on the “General” tab
  • Change the “Save downloaded files to:” option as desired
  • Close Preferences window

PS: I don’t know why Google’s Feedburner service delivered the blog emails one day late last week. My aim is to publish the post by 12:30 on a Saturday and Google seem to deliver it by about 3pm on the same day. They do pretty well, though, considering that (a) this is only the second or third time they’ve been late in four years and (b) the service is free!

Download Button - 2Download Button - 3

Tired of seeing the “cookie policy” over and over again?

If, like me, you delete and block cookies wherever and whenever possible, you may have found that there is a downside to this – you have to keep telling websites that you have understood their cookie policy. Sometimes it is possible to ignore the “cookie policy” message and just carry on reading the page, but it seems to me that a lot of websites have recently started to display these warnings in such a way that they get in the way of other items on the page.

Now, the irony is that they only show this message every time you go to the site because you have deleted the cookie they placed on your computer that tells them you know about their cookies and don’t want to see the notice every time you log in! If you are happy to have cookies and never delete them then you don’t see the message on second and subsequent visits to that site because the cookie (that stays on your computer) tells them you’ve already acknowledged their cookie policy.

Chrome Settings ButtonSo, wouldn’t it be nice to have a way to delete most cookies but keep cookies that (apparently, at least) do nothing more than record your acceptance of a websites cookie policy? In other words, we need to be able to over-ride our normal deletion of the cookies.

Let’s look at the Chrome Browser:

Deleting all cookies when closing the browser is achieved as follows:

  • Click on the Chrome Settings “menu” button at the top righthand corner of the Chrome browser.
  • Left-click on the “Settings” option.
  • Scroll down to the link that says “Show advanced settings” and click on it.
  • Click on the “Content settings” button.
  • Click on the circle next to the second option (“keep local data only until you quit your browser”).
  • Put a tick in the box next to “Block third party cookies and site data”.
  • Remember to click on the “Finished” button at the bottom of the screen.
Chrome Settings Dialog Box

Tick the second and fourth options to delete cookies

What you have now done is instruct Chrome to delete all cookies when you close the browser. This improves your privacy but it means – as explained above – that every time you visit a website for the first time in a session it will show you the “cookie policy” (if it has one).

So, in order to stop the “cookie policy” from displaying, we need to over-ride the blanket deletion of cookies that we set above:

  • Instead of clicking on the “Finished” button after ticking the option that says “Block third party cookies and site data”, click instead on the button that says “Manage exceptions”.
  • Click in the rectangle with the greyed text that refers to and type in the name of the website whose cookies you wish to keep.
  • Add as many of these as you wish and then click on the “Finished” button.
CCleaner Chrome Options

Leaving this ticked would delete the cookies you chose to keep in the browser settings

The first time that you visit the sites whose cookies you are now keeping, you may see the “cookie policy” window once.You shouldn’t see it again. Note that if you use “cleaning” programs such as CCleaner and tick the option that removes cookies, then this will over-ride the exceptions that you set in the browser. You can either accept the fact that you’ll see the cookie policy one more time when you next visit the site, or you can de-select the option in CCleaner that deletes cookies (since you are taking care of cookie deletion in your browser settings).

Other browsers have similar capabilities for handling cookies.

Note also that you can be more sophisticated in choosing which cookies are to be treated as exceptions. In the example above, you may think we are using a sledgehammer to crack a walnut as we are choosing to keep ALL of the cookies placed by a particular website just in order to keep the cookie that relates to the display of the cookie policy. Click on this link if you’d like to learn more about this in Chrome.

Java is a security risk and is now of very little use

What is Java?

Java logo #1Java is a programming language that is often installed (free of charge) onto computers. It works via an “add-in” to the web browser. A browser is the program you use to view and interact with websites (eg Internet Explorer, Chrome, Firefox, Opera or Safari). Java is used to run special bits of code on websites (such as animations) that could not be programmed in the main browser programming language (known as “html” – hypertext markup language). Note that “Java” has nothing at all to do with another programming language called “Javascript”. You have no need to worry about Javascript. Also, note that the security problems with Java are not actually inherent in Java but are caused by the “browser plug-in” that allows Java to talk to the web page.

The Java browser plug-in has often been exploited to install malware onto computers. That goes a long way to explain the regular notifications in the bottom of your screen that a new version of Java is available. The new version will be amendments to stop recently-discovered exploits from working.

Why Remove it Now?

As it has become more apparent that Java has big security issues, more and more web designers have moved away from using it to deliver their “fancy” content to your browser. Adobe Flash is now a much preferred languaging program. I have recently seen figures that suggest that Java is now installed on less than 0.2% of all websites.

What will happen if I remove it?

Java logo #2Probably nothing at all. The worst thing that is likely to happen is that a part of a web page that is trying to deliver you some fancy content won’t be able to. You may well see a white box where the content would be displayed if you had Java installed (see the illustration below). There may also be a reference to a “missing plug-in” or something similar.

How do I remove it?

In Windows, go to the Control Panel and choose the “Programs and Features” option. This option was called “Add or Remove Programs” on versions of Windows before Vista. Highlight the Java entry (or, indeed, “entries”. Java has been infamous for installing loads of new versions without cleaning up after itself by removing the redundant versions). After highlighting the entry, click on the “uninstall” option and follow the on-screen instructions.

On a Mac, open Finder, open the “Applications” folder, right-click on JavaAppletPlugin.plugin and left-click on the “Move to Trash” option.

Also, disable any Java plug-ins in your browser.

How do I check to see if Java is (still) installed?

Go to and click on the link that says “Do I have Java?” Then click on the “Agree and Continue” button. If Java has gone then you will see a more-or-less blank box (as in the illustration below).

Java Not Present Screen

The grey box with “this plug-in is not supported” indicates that Java is not installed. You would probably see a similar box on any other site that tried to display Java content when Java was not installed.

What if I need it back?

There’s just a very tiny chance that something on a website that is important to you will cease to function if you remove Java. In that case, I would suggest installing a browser that you don’t normally use (“Opera” is a good one) and install Java on that browser. Then, only use that browser for the site that includes the Java programming. Be very careful that you only install Java from There are fake “Java updaters” out there that will install malware onto your computer if you give them half a chance.

Why Now?

Nothing spectacular has just happened, or is about to happen. Things have just moved on and now is as good a time as any to take action. It’s probably worth removing rather than just ignoring it as the popup boxes advising upgrading it are a nuisance and every time you upgrade it there is a chance of falling for the disgraceful trick built into the upgrade process that causes you to install the awful “Ask Toolbar”. See this link for more on this practice.

If you’d rather not remove it yourself and are a computer support client of mine then I could remove it on my next visit. Alternatively, I’d be happy to remove it for you via a Teamviewer remote control session.

Have you ever wanted to compare the contents of two browser tabs side by side?

A quite common situation occurred to me a few days ago when a client asked me to compare two computers that she had shortlisted for possible purchase.

Firefox-logoShe sent me the links to the web pages that she had been looking at and I duly loaded them into my browser (I still use Firefox as the privacy add-ons are better than on other browsers). This meant that I had two different tabs open and, as you might expect, I found myself clicking between them, comparing feature with feature on the two products. This soon started to fry my brain and I decided that it would be better if I could see them both at the same time, side-by-side. I couldn’t immediately think how to do that and thought instead about opening another instance of Firefox (which you can do by right-clicking the taskbar icon – on Windows 7 and 8, anyway – and taking the appropriate option).

IE9 - Internet Explorer 9 - logoThen it dawned on me that this was one of those occasions where our habits tend to lead us to do something that is sub-optimal because we can’t be bothered to spend a bit of time learning a better way. I’m pretty sure that we all do that quite often. Sometimes I’m looking over a client’s shoulder and catch them doing something a long way round. I’m very happy to show them a quicker way if I know one. In these situations, I am always reminded of the way I used to drive around London (before giving up driving altogether over 20 years ago). I would drive from known point to known point until I got near where I was going and only then would I think about how to home in on the destination. It meant, of course, that I was zig-zagging around town like a demented yachtsman, instead of learning the proper way (“No wonder you gave up driving”, I hear you say).

Anyway, I decided on this occasion that it’s time I sorted this one out and shared it with you.

Dragging a browser tab to a new window

Left-clicking on the tab in the red ellipse and then dragging in the direction of the black arrow caused the tiny window in the green ellipse to appear. Letting go of the mouse then turned this into a full-blown window. The image is of Firefox, but all the major browsers behave in a similar manner.

After a bit of playing around with different browsers, I discovered that, although their shortcut keys and menus are still different, ALL of the major browsers except Opera allow you to move any tab into its own window just by left-clicking on the tab itself and dragging the tab away from its normal position. Then let go of the mouse button and a new window immediately opens up on the correct web page.

It’s possible that this doesn’t work on older versions of browsers. I’m not going to molly-coddle users of such browsers by investigating and providing alternatives because I’m not going to encourage the use of old versions of browsers. It’s a good idea to keep your browser updated. Holes in browsers are a major entry point for the baddies out there to get at your computer, so it’s a good idea to keep up with the latest browser.

Putting my head on the block, I think the versions I tried this method on are the latest:

  • Firefox – 23.0.1
  • Chrome – 29.0.1547.57
  • Internet Explorer – 10
  • Safari – 5.1.7 on PC and 6.0.5 on Mac

I couldn’t find a way of moving a tab to a new window in Opera. Instead, you can arrange tabbed windows side-by-side by right-clicking on a tab and then choosing “Arrange” and “Tile vertically” or “Tile horizontally”

Chrome-LogoIf you are still using Windows XP, then the latest version of Internet Explorer you can install is version 8. This version does not allow you to drag tabs away from their bar. In that case, you may think you’ve just wasted five minutes of your life, but I’m going to take the opportunity to remind you that Microsoft will cease support for Windows XP (and Office 2003) in April 2014 and it may become very unsafe to use your computer online thereafter. Start thinking about replacing it. See this previous blog about Microsoft ceasing support for Windows XP and Office 2003.

Having split your tabs into two separate browser windows, you can then easily show two windows side by side by allocating half the screen to each window – if, that is, you are using a PC with Windows 7 or 8. I detailed the process for this here.

So, there you go, a shortcut that’s easy, almost universal, and intuitive (once you’ve used it once or twice).

The latest version of Chrome allows you to request that websites do not track which other sites you have visited

Homburg and binocularsIn my blog post of 12/08/12 – “What is “Do Not Track“”, I wrote that Chrome does not support “Do Not Track”. Well. they have now included it in the latest version of the browser. This is version 23.

To find out whether you have the latest version of Chrome:

  • Click on the “settings” button. It looks like this:
    Chrome Settings Button

    Chrome Settings Button

  • Click on the “About Google Chrome” option on the menu that pops up:
    Chrome Settings Menu

    Chrome Settings Menu

    Continue reading »

What are the main internet browsers and are two – or more – better than one?

Internet Explorer

IE9 - Internet Explorer 9 - logoSupplied by Microsoft as part of Windows, this used to be the leading browser. The European Commission judged that Microsoft was taking unfair advantage by supplying their own browser with their (almost ubiquitous) operating system. A deal was struck in 2009 whereby new Windows machines pop up a screen pointing out that Internet Explorer is not the only browser. It then offers links to download other browsers. For more information, see this link to the Microsoft Competition Case.


Firefox-logoFirefox is produced by Mozilla, a non-profit organisation. The main advantage of Firefox is that there is a huge range of “add-ons” that you can install to the browser. Other browsers also allow add-ons, but Firefox’s range is probably the biggest. Firefox gained a lot of fans a few years ago at a time when it was thought that Internet Explorer was insecure.


Chrome-LogoChrome is produced by Google. It’s a fairly new browser (released in 2008), but is now probably the most popular (see the end of this article). In Google’s own words – “Chrome is a fast, simple and secure web browser, built for the modern web.”



Safari-logoSafari is Apple’s browser, installed as part of both its desktop/laptop systems (Mac) and its mobile systems (iPhone and iPad). Don’t ask me why Apple are allowed to bundle their own browser in their operating system but Microsoft have to offer alternatives. The only reason I can think of is that Apple is such a tiny minnow in comparison with Microsoft (as far as browser use is concerned) that no-one thinks it worth pursuing Apple for unfair practices. There is a version of Safari for Windows PCs but it doesn’t seem to be very popular.


Opera-logoThe other “main player” in browsers is Opera. This is a Norwegian product that is possibly not as well known as the others mentioned here, but seems to me to be stable and highly useable.



Can you have more than one browser installed?

Yes. Browsers are just like other programs in that they shouldn’t interfere with each other. In the same way that you could have two or more media players (such as iTunes and Windows Media Player) installed at the same time, you can also have several browsers. In fact, the only major area of software in which you must not have competing products is security software such as antivirus programs and firewalls. You can even have different browsers open at the same time.

Why have more than one browser installed?

There are several reasons why you might wish to have more than one browser installed on one system:

  • As a troubleshooting tool. Sometimes you might find that a website does not display properly or does not behave properly. This could happen if an “add-on” that you have installed on the browser isn’t “playing nicely” with some aspect of the website you are visiting or with other aspects of the browser it’s working with. It could also happen as a result of the browser itself interpreting the website’s programming in a manner not envisaged by the programmer. So, if a website is driving you mad because its behaviour isn’t what you expect, I would advise launching the same web page in a different browser to see if there is any difference. In my own system, for instance, there is some problem stopping me from accessing my online banking details when I use Firefox. There’s no such problem when using Opera.
  • To stay logged into Google without them knowing everything you do on the internet. If you use Google services that require you to be logged into your Google account (such as Gmail or AdWords), it’s very easy – and convenient – to stay logged in while you use the browser for other purposes. That’s exactly what Google want you to do as they can then track your movements as you browse the internet. If, like me, you don’t want Google to do this, but often forget to log out of your Google acount, then a simple solution is to use one browser exclusively for websites where you have to be logged in to Google. Just minimise the browser when it’s not in use and use a different browser for other online purposes. I’m sure the same principle applies for other online services that require you to be logged in but then use this to track your online activities.
  • To use services that require a specific browser. There are some things you can not do on Microsoft sites, for instance, unless you are using Internet Explorer. Downloading Microsoft program updates is an example. If you are using a Windows computer and prefer a browser other than Internet Explorer, I would not recommend un-installing Internet Explorer: just leave it there but don’t use it unless you need to for specific purposes.
  • Personal preference – different people using the same computer may prefer different browsers.

It might be logical for me to offer an opinion as to the merits and drawbacks of different browsers but, to be honest, I really don’t think there’s a lot to choose between them if you are an average user (and I think that covers all my own computer support clients). I use Internet Explorer, Firefox and Opera on my PCs, Safari and Firefox on my Mac, Safari on my iPhone, and Firefox on my Android tablet.

Just out of interest, though, here’s a graph showing how the popularity of the different browsers has changed over time. This shows that Internet Explorer’s supremacy may at last be over as Chrome is now slightly ahead in terms of market share (the exact figures on this graph are Chrome – 28.4% of the market, Internet Explorer – 27.6%, Firefox – 22.8%, Safari – 14.1%, and Opera – 2.3%, miscellaneous – 4.8%). Source – w3counter

Browser Market Share 2012

You may also be interested in this previous blog post on the subject of web browsers

Do you find it frustrating that browser layouts keep changing? Do you struggle to find your favorites, for instance?

Over the last year or two there has been a tendency for browsers to become less “cluttered”. The designers have deliberately removed a lot of the buttons and options from the screen. This is meant to make the browsers easier to use. There’s no doubt that this leaves more room for the actual web page that you are looking at. On the downside, though, is that it is sometimes annoyingly difficult to do things that should be easy – finding your favorites/bookmarks, browsing history, and so on.

Not only is this problem made worse by regular updates to the browser, but if you use more than one browser life gets even more complicated.

Hands on piano keyboard

Some keyboard shortcuts need the skill of a concert pianist

So, I thought I’d have a look at the keyboard shortcuts that are built into the browsers and see if it might be easier in the long run to learn a few of them. My general advice with keyboard shortcuts is to learn some of the most common (that can be applied to lots of situations), such as Ctrl c, Ctrl v, Ctrl x, etc, but not to bother with the more arcane ones unless you really are likely to get into the habit of using them regularly. For some of them, you don’t just need the memory of an elephant, but also the dexterity of a concert pianist. I can’t imagine ever wanting to memorise that “Ctrl Alt Shift 4″, for instance, could perform any useful function.

Having looked at all the popular browsers (except Safari), I was pleased to find that a lot of shortcuts are common right across the board. Working on the theory that the more of these I present the less notice you will take of them, here is a short(ish) list of the most useful keyboard shortcuts that are common across all the major browsers – Internet Explorer 8 and 9, Firefox, Opera, and Chrome:-

[table file=””][/table]

There are some important functions that don’t have common shortcuts. I’ve just looked into those that I find the most useful:-

[table file=””][/table]


a) I couldn’t find a shortcut key. Click on the spanner at the top righthand corner.
b) I couldn’t find a shortcut key. Click on the “Opera” logo at the top lefthand corner.
c) To use the shortcuts that include one or more “modifiers” (the Ctrl, Alt and Shift keys, for instance), first depress the modifier(s) and then, while that is still pressed, click on the other key. Then let go of them all.

As I’ve said, these are just a few of the most common functions. If you’re even sadder than I am, and want to spend a weekend studying browser keyboard shortcuts, then links to more comprehensive lists for the browsers are as follows:

Internet Explorer 8 shortcut keys
Internet Explorer 9 shortcut keys
Firefox shortcut keys
Chrome shortcut keys
Opera shortcut keys
Safari shortcut keys (for Mac users)

© 2011-2015 David Leonard
Computer Support in London
Privacy Policy Suffusion theme by Sayontan Sinha