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Tel: 020 7627 8620

Mobile: 07961 387564

Fax: 0870 836 2388

skype: dileonard

web@davidleonard.net

 

Fees - 2009


Site Visits

Normal Rate £55ph For businesses and organisations other than charities
Individuals £50ph For professional individuals and all home users
Charities £40ph Must be registered in the UK or Ireland
Silver Surfers £40ph This special rate for senior home users is available on request. You don't need to prove you qualify, but you do need to ask for this special rate.


Charges are calculated on the hours and part hours spent on the client's premises. VAT is not payable.

Daily Discount Rates

After the first three hours chargeable consultancy in any day, the rate reduces by £10 per hour for the rest of that day.


Consecutive Days' Consultancy

The Daily Discount Rate is applied to second and subsequent consecutive days - eg 6 hours on day one include 3 discounted hours. All hours on day two would then be discounted.

 

Call-out and Travelling Charges

David does not charge either a call-out fee or for travelling time. However, there is a minimum charge for a site visit that is based on travelling time. For example, if the total travelling time (both directions added together) is two hours then the minimum charge is for two hours consultancy. A full two hours consultancy is provided for that minimum charge, but that charge will be applied even if only ten minutes consultancy is actually required. Any consultancy provided over the two hours will be charged pro rata at the rates shown above.


The minimum charge is necessary to ensure that David does not spend half a day travelling for ten minutes paid work.


The travelling time is based on travel by public transport from Clapham High Street (usually via the tube from Clapham Common) to the client's premises. For most addresses in Central London this works out as 1.5 hours total travelling time. For travelling in zones 2-4 it is usually 1.5 - 2.5 hours total travelling.

The minimum charge applies to all visits - eg each day in two consecutive visits.

Telephone Support

A flat rate charge of 75p per minute is charged for telephone technical support. This fee is only payable when agreed on a call-by-call basis. It only applies to technical support and only applies when agreed with the client during that call. Please do not hesitate to call me: nothing is chargeable until we have explicitly agreed otherwise.


Regular Consultancy

Fees for ongoing, regular, consultancy can be as much as one third less than the rates quoted above and can start at just three hours per month. David will be pleased to come and discuss (at no charge) your regular support requirements.

Payment

For the first visit, payment is required at the end of the visit (cash or cheque). Thereafter, payment can be against invoice. An invoice/receipt is always emailed in pdf format following the visit. A hard copy invoice/receipt can be arranged if preferred.

The above rates do not apply for "PayPerClick" management.

 
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